Refund policy

Return and Refund Policy

Thank you for shopping with Kabab Cafe Market. Please review our return and refund policy before placing an order.

All Sales Are Final

We do not accept returns, refunds, exchanges, or cancellations once an order has been placed.

By completing a purchase through https://kababcafemarket.com/, you acknowledge and agree that all sales are final.

Refunds will not be issued for buyer's remorse, incorrect orders submitted by the customer, shipping delays, refused packages, failure to pick up a package, incorrect shipping information, product preference, or circumstances outside of our control.

Non-Returnable Items

All products sold by Kabab Cafe Market are final sale and non-returnable.

For health, safety, and quality reasons, food, perishable goods, prepared items, packaged food items, custom orders, and special orders cannot be returned or exchanged.

If an item is found to be damaged prior to shipping, a replacement of that item will be sent.

Wrong Order or Order Issue

If you believe you received the wrong item or there is an issue with your order, you may submit a help ticket for review.

Please contact us within 48 hours of delivery at info@kababcafemarket.com and include:

Your order number;
A description of the issue;
Photos of the item received;
Photos of the packaging.

Kabab Cafe Market will review the submitted information and determine, in its sole discretion, whether a replacement, correction, or other resolution is appropriate.

Submitting a help ticket does not guarantee a refund, return, exchange, replacement, or credit.

Damaged Packages

Once an order has been transferred to the shipping carrier, Kabab Cafe Market is not responsible for lost, stolen, delayed, or damaged packages.

If your package arrives damaged, please keep the original packaging and contact the shipping carrier directly to file a claim. You may also contact us at info@kababcafemarket.com with your order details so we can provide any available shipping information to assist with your claim.

Chargebacks and Payment Disputes

If you have an issue with your order, please contact us first at info@kababcafemarket.com so we can review the matter.

Submitting a payment dispute or chargeback for an order that was properly fulfilled may result in Kabab Cafe Market providing order records, tracking information, correspondence, and policy acceptance information to the payment processor or financial institution.